http://www.kevingainey.com/customer-service-and-expectations/ technology & personal development Tue, 09 Aug 2011 17:48:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.kevingainey.com/customer-service-and-expectations/comment-page-1/#comment-12 Email Strategy Review | Kevin Gainey Mon, 15 Feb 2010 18:54:31 +0000 http://www.kevingainey.com/?p=5#comment-12 [...] the auto-responder .  I was initially worried that my experiment would run counter to my earlier post about companies expecting their clients to communicate a certain way.  However, I’m not [...] [...] the auto-responder .  I was initially worried that my experiment would run counter to my earlier post about companies expecting their clients to communicate a certain way.  However, I’m not [...]

]]> http://www.kevingainey.com/customer-service-and-expectations/comment-page-1/#comment-5 SAHD PDX Sat, 30 Jan 2010 21:30:33 +0000 http://www.kevingainey.com/?p=5#comment-5 Having some companies out there that have great web support like live chat makes it difficult to weather those that don't. A company like Time Warner should have no excuse for not having a better web support presence. Having some companies out there that have great web support like live chat makes it difficult to weather those that don’t. A company like Time Warner should have no excuse for not having a better web support presence.

]]> http://www.kevingainey.com/customer-service-and-expectations/comment-page-1/#comment-78 SAHD PDX Sat, 30 Jan 2010 21:30:00 +0000 http://www.kevingainey.com/?p=5#comment-78 Having some companies out there that have great web support like live chat makes it difficult to weather those that don't. A company like Time Warner should have no excuse for not having a better web support presence. Having some companies out there that have great web support like live chat makes it difficult to weather those that don’t. A company like Time Warner should have no excuse for not having a better web support presence.

]]> http://www.kevingainey.com/customer-service-and-expectations/comment-page-1/#comment-4 Justin Lukasavige Wed, 27 Jan 2010 03:00:18 +0000 http://www.kevingainey.com/?p=5#comment-4 You brought a laugh to me with this post Kevin. Awesome! When will companies wake up and do business on their customer's terms? You brought a laugh to me with this post Kevin. Awesome! When will companies wake up and do business on their customer’s terms?

]]> http://www.kevingainey.com/customer-service-and-expectations/comment-page-1/#comment-77 Justin Lukasavige Wed, 27 Jan 2010 03:00:00 +0000 http://www.kevingainey.com/?p=5#comment-77 You brought a laugh to me with this post Kevin. Awesome! When will companies wake up and do business on their customer's terms? You brought a laugh to me with this post Kevin. Awesome! When will companies wake up and do business on their customer’s terms?

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